Returns
We accept returns for change of mind, size changes and style changes, within 30 days. As soon as we have received the returned item, we will issue you with a store credit (or send an exchanged item, if that's what you've requested, subject to stock availability). We do not offer refunds unless you receive and item faulty or damaged.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return (that is, we must receive the returned item within 30 days).
For more info head to our returns page https://aquajelly.com/pages/returns
Shipping
Australian Orders:
Australia Post Express 1-2 days. Australian orders over a value of $100 or more will have FREE express shipping!
Orders below $100 have a flat rate $12.50 express shipping or $10 parcel post.
International:
We also stock our swimwear on www.wolfandbadger.com
They offer a very good DHL express shipping rate for the USA, UK and the rest of the world. If you are an international customer, we recommend purchasing through Wolf & Badger. Delivery also includes free international returns.
To purchase visit: https://www.wolfandbadger.com/au/designers/aquajelly/
If purchasing through our website, we ship exclusively with Australia Post for all international orders.
We send international parcels with Standard International Post. Shipping may take 6+ days between metro cities and longer for regional areas.
View our shipping page for more info https://aquajelly.com/pages/shipping